Returns intelligence, in motion.
Every order, return, and prediction crossing the globe — live. Know what's coming back before it ships.
Macy's
Nordstrom
Shopify
Bloomingdale's
Inbound PO
Channel Sales today
| Channel | Rev | Orders | Ret% | Δ |
|---|---|---|---|---|
| Macy's | $5,200 | 28 | 18.4% | ▲18.3% |
| Nordstrom | $4,100 | 22 | 11.2% | ▲9.4% |
| Shopify | $3,900 | 26 | 9.8% | ▲14.2% |
| Bloomingdale's | $1,620 | 5 | 22.1% | ▼3.1% |
| Total | $14,820 | 81 | 14.2% | ▲12.4% |
Products return risk
| Product | SKU | Velocity | Ret% | Pred Ret% | Stock |
|---|---|---|---|---|---|
Pima Cotton Tee |
PCT-BLK | 11.0/wk | 4% | 5% | 342 |
Linden Drape Coat |
LDC-BLK | 8.2/wk | 20% | 45% | 28 |
Haze Crewneck |
HCS-CRM | 6.8/wk | 8% | 9% | 214 |
Marin Pleat Skirt |
MPS-NVY | 5.4/wk | 6% | 7% | 186 |
Arden Sling Bag |
ASB-BEI | 4.1/wk | 3% | 3% | 520 |
Cashmere Wrap Scarf |
CWS-BRG | 3.7/wk | 5% | 6% | 148 |
Velvet Blazer |
VBZ-BRG | 1.5/wk | 48% | 52% | 14 |
Dusk Wide-Leg Trouser |
DWL-IND | 2.9/wk | 9% | 15% | 96 |
Top Return Rate Contributors 5 products
52%
Macy's 48%
Nords 45%
Shopify 58%
Velvet Blazer · VBZ-BRG
68% cite "runs small" · Fit: 31
Inspect →
34%
Shopify 38%
Bloom 36%
Linden Drape Coat · LDC-BLK
Runs large · 14% exchange L→M
Inspect →
28%
Bloom 32%
Shopify 30%
Haze Crewneck · HCS-CRM
Quality + sizing mixed
Inspect →
26%
Bloom 30%
Dusk Wide-Leg Trouser · DWL-IND
Runs large · inseam issue
Inspect →
Returns Intelligence ⟳ loop connected
Return Rate
32.4%
last month window close
Predicted
34.8%
next 30 days
Top Return Reasons
Sizing — runs small
42%
Quality concern
23%
Not as pictured
18%
Changed mind
17%
Alert: Velvet Blazer (VBZ-BRG) return rate at 52% — 68% cite "runs small." Size guide update recommended. Smart Restock: Sold 300 units, ~150 expected back — reorder 150, not 300.
Fulfillment Performance target 95%
On-Time %
94.6%
orders shipped in ≤72h
Median Ship
38.4h
order → tracking
7-day rolling94.6%
Goal ≥ 95%312 orders
Top Return Reasons this month
1. Sizing — Runs Small
Velvet Blazer, Eclipse Gown
Returns: 156Cost: $28.4k
42%
2. Quality Concern
Haze Crewneck, Cashmere Wrap
Returns: 85Cost: $12.1k
23%
3. Not as Pictured
Dusk Wide-Leg, Marin Skirt
Returns: 67Cost: $9.8k
18%
Return Intelligence risk
Linden Drape Coat
LDC-BLK · Black
Outerwear · $295 retail · 68% margin
Return Rate
20%
▲ 6pp vs last month
Pred Ret%
45%
next 30 days
Velocity
8.2
units/week
Top Reason
Runs large
62% of returns
Return Rate by Channel
Bloomingdale's
38%
Macy's
24%
Nordstrom
14%
Shopify
8%
Sizing alert: 62% of LDC-BLK returns cite "runs large" — sizes L and XL exchanged down to M/L. Predicted return rate spiking to 45% next month. Size guide update critical.
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